Shipping policy

 

SHIPPING AND DELIVERY POLICY


At AC ROYAL, we want you to receive your product quickly and safely. We ship every business day, minimizing the wait time from when you place your order until you receive it.

We will notify you by email when your order leaves our facilities so you can track your shipment.


Delivery time:

Generally, your order will arrive at its destination within 2 to 4 business days for shipments to the mainland Spain and between 2 and 6 business days for shipments to the Balearic Islands, Canary Islands, Ceuta, Melilla, and international destinations.

However, delivery times may vary depending on availability, payment method, location, holidays, and other logistical factors, which may delay the indicated delivery time.


Shipping costs:

Shipping is free within mainland Spain. For shipments to the Canary Islands, the Balearic Islands, Ceuta, Melilla, and international destinations, shipping costs will be automatically calculated during the checkout process before completing your purchase and will vary depending on the location.

Coverage Areas:

We ship to multiple countries. If you would like to know the availability of shipping to your location, please contact us before placing your order.

For international destinations, the Canary Islands, the Balearic Islands, Ceuta, and Melilla, please note that your order may be subject to customs duties or import duties, which will be the customer's responsibility.

For any questions or concerns, please contact us at acroyal.cuentas@gmail.com, and we will be happy to assist you.


Policy Changes:

We reserve the right to update or modify this policy at any time. Changes will take effect immediately upon posting on our website. Customers are encouraged to review our policies regularly.