Terms of service

TERMS AND CONDITIONS OF SERVICE

Welcome to AC ROYAL. The terms "we," "us," and "our" refer to AC ROYAL ("The Company").

The following "Terms of Service," general conditions of use, and all policies referenced therein fully govern your access to and use of the ACROYAL.ES website.

By using our website and its "Services," you agree to these Terms of Service and other related policies. You declare that you have read, understand, and comprehend the provisions set forth herein, that you are of legal age and legal capacity to enter into contracts, or that you have consented to allow any minors in your care to use the Services on devices you own or manage. If you do not agree, please stop using the website.

AC ROYAL makes available to users who access this store and website information related to the company, the products and/or services it sells ("Content"), and the functions and tools to provide the user with a curated shopping experience.

The languages ​​used on the website will be Spanish, English, and French, without prejudice to the use of other languages. AC ROYAL is not responsible for the user's lack of understanding or comprehension of the language of the website, nor for any consequences thereof.

AC ROYAL may modify the content without prior notice, as well as delete and change it within the website, as well as the way it is accessed, without justification and freely. It is not responsible for any consequences that this may cause to users.

 

Access and Account

Access and use of the website by users is free of charge, without prior authorization, subscription, or registration.

AC ROYAL is not liable for indirect, incidental, or consequential damages arising from the use of the site or our products or services.

The Company's access to and use of this website does not imply any obligation regarding the quality and speed of access. The Company may modify the conditions of access or suspend access to the website, or part of it, without prior notice, and is not liable for any consequences or damages incurred.

AC Royal will also not be liable for any anomaly, malfunction, deterioration, or deletion of data or software that may occur on users' equipment or systems as a direct or indirect result of accessing or attempting to access the website.

To use the Services, including accessing or browsing our online store, or purchasing any product or service we offer, you may be asked to provide certain information, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security and confidentiality of your account credentials and all activity within your account. You may not transfer, sell, or assign your account to another person, nor may you grant any licenses associated with your account. We reserve the right to cancel accounts or orders at our discretion.

 

Products, Prices, and Orders

We strive to provide the most accurate descriptions and information about our products and services in our online store. However, please note that product colors or appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings. Therefore, we cannot guarantee that the appearance or quality of the products or services you purchase will meet your expectations.

We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, geographic region, or jurisdiction, as applicable.

Prices, discounts, and promotions are subject to change without notice, at our sole discretion, and may differ from those offered in physical, online, or other stores operated by third parties. The price charged for a product or service will be the price in effect at the time the order is placed and will be set forth in the order confirmation email you receive. Unless otherwise expressly stated, the published prices do not include taxes, shipping, order processing, customs clearance, or import charges.

For all purchases made in our stores, you agree to provide true, current, complete, and accurate information about your details and payment methods, and to promptly update your account information so we can complete your transactions and contact you if necessary.

You represent and warrant that:

• The credit card information you provided is true, correct, and complete.
• That you are duly authorized to use your credit card for the purchase.
• That your credit card company will cover any charges you incur.
• That you will pay any charges incurred at the published prices, including shipping, order processing, and applicable taxes, if applicable.

AC ROYAL reserves the right to accept or reject an order for any reason at its sole discretion. Orders will not be accepted or processed until confirmed by the Company, as we must receive and process your payment in advance.

Please review your order carefully before shipping, as AC ROYAL may not be able to accommodate cancellation requests once an order has been accepted.

 

Shipping, Returns, and Refunds

All shipments are subject to our Shipping and Delivery Policy. Returns are governed by our Return and Refund Policy. Please review both for details.

We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping companies, customs processing, or events beyond our control.

Intellectual Property

Any rights in or related to the Website, including the domain name, its structure, the contents, such as text, graphics, logos, icons, images, applications, video, audio, databases, the design, selection, and arrangement thereof, etc. ("the Content"), are the property of AC ROYAL, its affiliates, or licensors, all of which are subject to applicable law.

The copying, reproduction, distribution, modification, transformation, and public communication, including the making available of all or part of the "contents" of the Website, for commercial purposes, on any medium and by any technical means, is expressly prohibited without our express authorization.

Likewise, the names of products and services, logos, designs, and slogans displayed on the acroyal.es website are registered trademarks of AC ROYAL, its affiliates, or licensors and may not be used without the prior written consent of AC ROYAL.

Under no circumstances will the User's use of the Website grant them any rights to the trademarks, logos, trade names, or the "contents" thereof.

The violation of any of the obligations, prohibitions, exclusions, etc. described herein, in addition to constituting a violation of these provisions, may constitute a crime punishable by current legislation.

 

Third-Party Links and Optional Tools

As part of the Services offered by the Website, it may contain materials, hyperlinks, and access to tools from other websites provided or operated by third parties. These links have only been included by the Company to facilitate Users' online navigation and to connect them to other websites.

AC ROYAL does not verify the content or information on the linked websites, and their inclusion on our Website does not imply any suggestion, sponsorship, and/or recommendation by the Company regarding the use of those websites. It also does not constitute any type of guarantee regarding the content, services, or goods offered or sold by such sites. If the user decides to access these materials or third-party sites, they do so at their own risk and accept that AC Royal is not responsible for the examination or evaluation, nor for the accuracy of the materials, services, products, content, processing of personal data, terms, conditions of sale, or policies of these third-party websites that you choose to access.

AC ROYAL does not guarantee or assume any liability for any damages suffered by the user when accessing third-party services through connections, links, or links from the linked sites. The links appearing on our website are intended solely to inform the user of the existence of other sources of information on the Internet where they can expand on the Services offered by the website. Please carefully review the third-party policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to those third parties.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without endorsement, warranties, representations, or conditions of any kind. We assume no liability arising from your use of optional third-party tools.

Personal Data Privacy

All personal information we collect through the Services is subject to our Privacy Policy.

Errors, Inaccuracies, and Omissions

On occasion, there may be typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, availability, etc. We reserve the right to correct any such errors, to change or update information, and to cancel orders for any inaccuracies in the information at any time without prior notice (including after you have placed your order).

Prohibited Uses and User Obligations

Users accessing the AC ROYAL website will do so in accordance with applicable regulations and for lawful purposes, and agree at all times not to access or use it, directly or indirectly:

(a) For illegal or malicious purposes; (b) to violate any local, provincial, state, federal, or international regulations, laws, or ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, discredit, or intimidate, and generally violate the rights and freedoms of our employees or third parties; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse material that does not comply with these Terms; (g) to transmit or send "junk mail," "chain letters," "spam," phishing, fraudulent staging, spidering, or web crawling or scraping or any other similar content; (h) to impersonate any other person or entity, or attempt to do so; (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services or that, as determined by us, may harm AC ROYAL, Shopify, or users of the Services or expose them to liability.

Likewise, you agree NOT to do the following:

(a) Violate the security of the website and/or the computer systems or networks to which it is connected, including any server related to it or its "content"; (b) upload or transmit viruses or any other type of malicious code that is or may be used in any way that affects the functionality or provision of the Services and Content; (c) reproduce, duplicate, copy, sell, resell, or exploit any portion of the products or services; (d) collect or track the personal information of other users or companies.

We reserve the right to suspend, deactivate, or terminate your account at any time without prior notice if we determine that you have violated any part of these Terms.

Exclusion of Warranties and Limitation of Liability

The data presented on or through the website ac.royal.es is made available to the user for general information purposes only. Access to the website content is at the user's sole risk, and the Company shall not be held liable for any consequences arising directly or indirectly from accessing the website, whether physical, logical, moral, or personal.

Any liability for damages of any kind that may arise from the lack of veracity, accuracy, completeness, and/or timeliness of the data stored, disseminated, received, made available, or accessed through the website is excluded. AC ROYAL will endeavor, as far as possible, to update and correct any information hosted on our website that does not meet the minimum guarantees of veracity. However, it shall not be liable for any failure to update or correct the information, as well as for the content and information contained therein. Any reliance you place on this information is at your own risk.

The Company shall not be liable for service interruptions, delays, errors, malfunctions, and, in general, other inconveniences arising from causes beyond our control and/or due to malicious or negligent acts on the part of the user and/or due to Force Majeure. Force Majeure shall be understood to include all events beyond AC ROYAL's control, such as: failure of third parties, operators, or service companies, acts of government, lack of access to third-party networks, acts or omissions of public authorities, those resulting from natural phenomena, power outages, etc., and attacks by hackers or specialized third parties that affect the security or integrity of the computer system.

AC ROYAL shall not be liable for any potential problems with viruses or other computer programs that damage or may damage users' computer systems or equipment when accessing its website or other websites accessed through links. However, we may hold users liable for any misuse of the website that causes damage or harm to third parties. We may also hold users liable for any viruses or computer programs that may be introduced, generated, or hosted on the website, which damage or may damage both the content and the proper functioning of the website, as well as the equipment, systems, and programs of website users.

AC ROYAL reserves the right to modify, at any time, the presentation and configuration of the website, as well as its Legal Notice.

 

Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted on this site constitute the entire agreement and understanding between you and us, govern your use of the Service, and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the interests of the drafting party.

Modification of the Terms of Service

We may update these Terms at any time. Your continued use of the site after changes are made constitutes your acceptance.

Governing Law

In the event of any discrepancy or dispute arising from the interpretation, application, performance, etc. By virtue of these Terms of Service and all other separate agreements through which we provide our products and services to you, both AC ROYAL and the user waive any other jurisdiction that may apply and submit to the jurisdiction of the Courts of Madrid, Spain.

Cookie Policy

This site uses cookies, small text files placed on your machine to help the site provide a better user experience. In general, cookies are used to maintain user preferences, store information for things like shopping carts, and provide anonymous tracking data to third-party applications like Google Analytics. As a general rule, cookies will improve your browsing experience. However, you may prefer to disable cookies on this site and others. The most effective way to do this is to disable cookies in your browser. We suggest you visit the Help section of your browser or visit the About Cookies website, which offers suggestions for all modern browsers.